Service

We are very pleased to offer complete repair and maintenance for all Pfaff and Husqvarna Viking sewing machines and sergers. Our technicians are fully trained. The usual turnaround time is one week. We also repair older models of other brands. Please call or e-mail to discuss your service needs.

When bringing in a machine for service, the following is a check list of what you need to bring in:

  • foot control
  • lead cord
  • bobbin case and a wound bobbin
  • regular foot on machine
  • zig-zag throat plate

If your problem is thread breakage please send the thread. It is always good to send a sample if stitching is the problem. When you leave a machine for service we require a $40.00 deposit. The deposit is taken off the final bill. If your machine can’t not be fixed, the $40.00 covers the cost of checking out the machine.

We do not service machines that were purchased at Walmart, London Drugs and Costco.

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